Privacy
Notice
StorVault (Pty) Ltd - Privacy Notice
This privacy notice provides details of the personal information we collect from you, what we do with it,
how you might access it and who it might be shared with.
StorVault (Pty) Ltd
Block H, Wedgewood Office Park,
3 Muswell Road South,
Bryanston. Sandton
2191
South Africa
Telephone: +27118487400
Organisation email: helpdesk@storvault.co.za
We use your personal information only for the purpose for which it is collected. Among others, this purpose could be to provide a service, assist us with administration, recruit prospective employees or even to comply with a legal obligation. We may use your personal information for other similar purposes, including marketing and communications, but that will only occur in the case where we have your consent or another lawful justification for doing so.
From our Clients we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis.
| Processing purpose | Lawful basis | Retention period |
|---|---|---|
| Completing delivery /collection trip sheets | S11 – To conclude or perform a contract to which the data subject is party | Until no longer needed for purposes of proof |
| Sales and/or Tenders | S11 – We have the data subject’s consent | Until consent withdrawn |
| Business Partner Application/Agreement | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Obtaining credit limits | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Invoicing and Statements | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Vat Payments | S11 – We, the Responsible Party must comply with a legal obligation | Until tax or other legal retention period expires |
| To arrange courier collection and deliveries | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Maintenance Contracts | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Project Management and Handover | SS11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Product return documentation | SS11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Repairs under Warranty | SS11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Repairs outside of Warranty | S11 – We have the data subject’s consent | Upon conclusion of the service, event or promotion |
| Solution Design | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Online Sales | S11 – To conclude or perform a contract to which the data subject is party | Upon conclusion of the service, event or promotion |
| Processing purpose | Lawful basis | Retention period |
|---|---|---|
| Completing delivery /collection trip sheets | S11 – To conclude or perform a contract to which the data subject is party | Until no longer needed for purposes of proof |
| Sales and/or Tenders | S11 – We have the data subject’s consent | Until consent withdrawn |
| Business Partner Application/Agreement | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Obtaining credit limits | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Invoicing and Statements | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Vat Payments | S11 – We, the Responsible Party must comply with a legal obligation | Until tax or other legal retention period expires |
| To arrange courier collection and deliveries | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Maintenance Contracts | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Project Management and Handover | SS11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Product return documentation | SS11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Repairs under Warranty | SS11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Repairs outside of Warranty | S11 – We have the data subject’s consent | Upon conclusion of the service, event or promotion |
| Solution Design | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Online Sales | S11 – To conclude or perform a contract to which the data subject is party | Upon conclusion of the service, event or promotion |
From our Prospects we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis.
| Processing purpose | Lawful basis | Retention period |
|---|---|---|
| Sales and/or Tenders | S11 – We have the data subject’s consent | Until consent withdrawn |
From our Re-Sellers we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis.
| Processing purpose | Lawful basis | Retention period |
|---|---|---|
| Sales and/or Tenders | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
From our Suppliers we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis.
| Processing purpose | Lawful basis | Retention period |
|---|---|---|
| To provide input to Solution Design and Scope of Work | S11 – We have the competent person’s consent | Until consent withdrawn |
| Supplier Management and Payments | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Raising Purchase Orders | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| For the creation of License Keys | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Business Partner Application/Agreement | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Warranty transactions | S11 – To conclude or perform a contract to which the data subject is party | Until tax or other legal retention period expires |
| Trade references | S11 – We have the data subject’s consent | Until tax or other legal retention period expires |
| SARS audit requirements | S11 – We, the Responsible Party must comply with a legal obligation | Until tax or other legal retention period expires |
| Maintenance Contracts | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Supplier Warranty Documents | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| To provide engineering services | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
| Product return documentation | S11 – To conclude or perform a contract to which the data subject is party | Until contract completed |
From our Prospective Employees we collect, use and retain personal information for the following purposes and periods, with the applicable lawful basis.
| Processing purpose | Lawful basis | Retention period |
|---|---|---|
| As part of the recruitment process | S11 – We have the data subject’s consent | Until no longer needed for purposes of proof |
We only collect the minimum amount of information that is relevant to the purpose. If you interact with us on the internet, the personal information we collect depends on whether you just visit our website or, use our services. If you visit our website, your browser transmits some data automatically, such as your browsing times, the data transmitted and your IP address.
If you use our services, personal information is required to fulfil the requirements of that service.
Generally, we collect the following personal information. If there is any specific personal information to collect, we will indicate as such, at or near the time of collection.
- Signature
- Company Registration Number
- Company Name
- VAT Number
- Postal Address
- Directors Information
- ID Copies
- Clients account number
- Drivers Name and Surname
- IP Address
- Server Names
- Company & Registration Number, Name, Surname, Designation, Cellphone and Telephone number, Email Address, Physical and Postal Address
- Financial & banking details
- Telephone number
- Email address
- Names and Surname
- Details of employment relationship
- Remuneration details
- Certificates/Qualifications
- Drivers license details
- Curriculum Vitae
- Cell Phone Number
- Physical address
- Identification Number
- Education history
- Employment history
Special personal information could be about your health, your racial or ethnic origin, your trade union membership etc. We collect the following special personal information, under the appropriate lawful basis.:
- Race or ethnic origin
- S27 – We have the data subject’s consent
| Data subject type | Personal information type | Indirect source name |
|---|---|---|
| Prospective Employees | Names and Surname and Contact Details | Social Media Platforms |
| Prospective Employees | Names and Surname, ID numbers, CV’s containing personal Information and special personal information, Education History, Certificates/Qualifications, Drivers License, Contact Details, Details of Employment Relationship, Remuneration details and confidential correspondence. | Approved Supplier |
| Prospects | Company & Registration Number, Name, Surname, Designation, Cellphone and Telephone number, Email Address, Physical and Postal Address | Approved Supplier |
| Prospects | Company & Registration Number, Name, Surname, Designation, Cellphone and Telephone number, Email Address, Physical and Postal Address | Public Sources and Social Media Platforms |
| Data subject type | Special personal information type | Indirect source name |
| Prospective Employees | Race or ethnic origin, Health Status, Disability | Approved Supplier |
To maintain and improve our services, your personal information may need to be shared with or disclosed to our service providers, other organisations such as ours or, in some cases, public or legal authorities.
We transfer personal information to the following organisations and countries:
| Data subject type | Organisation name | Type | Country |
|---|---|---|---|
| Clients | Courier IT | Responsible Party | South Africa |
| Clients | Credit Guarantee Insurance Corporation | Responsible Party | South Africa |
| Clients | Pargo Couriers | Responsible Party | South Africa |
| Clients | RTT | Responsible Party | South Africa |
| Clients | South African Revenue Services (SARS) | Responsible Party | South Africa |
| Suppliers | Credit Guarantee Insurance Corporation | Responsible Party | South Africa |
| Suppliers | Seko Air | Responsible Party | South Africa |
| Suppliers | Seko Sea | Responsible Party | South Africa |
| Suppliers | South African Revenue Services (SARS) | Responsible Party | South Africa |
If we transfer your personal information outside of South Africa, we apply the necessary safeguards which include, confirming whether the receiving country has the proper data protection law, ensuring that there is a binding agreement between parties or, if the transfer is internal to our organisation, commitment to binding corporate rules. Details of these safeguards may be obtained by contacting us directly.
We limit the amount of personal information collected to only what is fit for the purposes as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal information only for as long as is described above, to respond to your requests, or longer if required by law. If we retain your personal information for historical or statistical purposes we ensure that the personal information cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal information.
You have the right to request access to any of your personal information we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely.
If you would like to make a request to see what personal information of yours we might hold, you may make a request from our organisation website or contact us as per the details below.
Where you have previously given your consent to process your personal information, you also have the right to request that we transmit your personal information to a different service provider.
Where it may have been necessary to get your consent to use your personal information, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal information without affecting the lawfulness of processing based on consent before your withdrawal.
Rudi Jansen van Vuuren rudi@storvault.co.za
Telephone: +27118487400
You have the right to lodge a complaint with the SA Information Regulator. See the Information Regulator contact details below.
The Information Regulator (South Africa)
PO Box 31533
Braamfontein
27 Stiemens St
Braamfontein
2017
The Information Regulator (South Africa)
complaints.IR@justice.gov.za
+27827464173 inforeg@justice.gov.za